Map account network
Discover everyone on the customer's team's collective network who works at the target account.
Research and engagement streams the Concierge agent runs across your accounts. Each capability has an occurrence (when it runs), a complexity (rough build effort, S–XL), a relevance (how core it is to the value prop), and the data sources it depends on.
Continuous On-demand Event-drivenS M L XLHigh Medium LowDiscover everyone on the customer's team's collective network who works at the target account.
Comprehensively identify and stratify key people at the target — leadership, decision-makers, board, advisors, recent hires and departures. Runs without requiring any connectors.
Search the customer's network for people who live (or have lived) in the target's HQ metro and have dense local relationships from prior employers, orgs, or boards.
Surface connectors whose career history is rooted in the target's industry, regardless of where they work today.
Surface connectors who previously worked at the target. Former employees retain warm relationships and inside knowledge for years.
Surface connectors who worked at the same company at the same time as a prospect, regardless of whether either is at the target now. Filterable by department, company size, and era.
Surface connectors who share a non-employer cohort with prospects — same school, exec program, fellowship (YC, Endeavor), military service, accelerator batch.
Surface paths through investors, board members, or advisors whose portfolios overlap the customer's network and the target's cap table.
Find and verify viable paths to prospects through one extra hop when no direct connector exists.
User-initiated path-finding for a specific person the agent didn't surface (e.g. customer knows Peggy Smith is head of procurement but she isn't yet in our graph). Agent locates, enriches, and finds a path.
Identify which people inside the target account are worth pursuing given the customer's buying centers and ICP.
Ask connectors to rate how well they actually know specific prospects, so a one-time meeting isn't treated as a strong tie.
Score and rank all available paths for a prospect by connector quality, prior willingness to help, relationship strength, and adjacency signals (industry, cohort, geo).
Nudge connectors to volunteer ways they could help short of committing to a full intro. An unsolicited offer flips the social dynamic so reps don't have to ask high-status connectors directly.
Tailor every outbound message using the connector's work history, shared industry experience with the prospect, prior offers, and the specific relevance of this request to their background.
Generate the connector-facing message — right framing, right context, right prospect, right strength — so the customer doesn't have to write it.
Classify and route incoming responses to strength asks, offer solicitations, and intro requests. Surface positives, capture negatives with reasoning, feed signal back into ranking.
Pull firmographic data on the target — size, revenue, funding, industry, locations, tech stack, recent news.
Discover email addresses (and where possible, phone, direct LinkedIn URL) for identified people at the target.
Continuously monitor job changes among prospects and connectors so paths stay current and new arrivals at the target trigger outreach windows.